Software Updates and Support Service

NetworkMiner Professional and CapLoader corporate licenses purchased after August 2018 are perpetual, but software updates and support is sold as a separate service. One year of free support and upgrades is included when buying a new corporate license. After the first year customers can choose to extend the updates and support service on an annual basis.

Software updates and support price: $1200 USD/year.

To extend the software updates and support service, please send an email to with the following information:

The updates and support service is always extended from the date when the previous period ended, regardless of when the service extension is purchased.